Real Bot Agent
AI-powered conversational voice assistants on Salesforce.
Overview
Real Bot Agent delivers AI-powered voice and chat assistants that plug directly into your Salesforce data. Automate customer interactions, route inquiries, and provide instant answers — 24/7.
The problem it solves
Calls and chats arrive outside business hours, repeat the same questions, and end as unstructured notes — or go unanswered entirely.
Key capabilities
- AI-driven voice and chat bots
- Native Salesforce data access
- Natural language understanding
- Multi-channel deployment
Business benefits
- Every call and chat answered, including after hours
- Answers grounded in your own Salesforce data
- Inquiries routed to the right team automatically
- Conversations captured as structured Salesforce records
Built for Salesforce
Connects AI voice and chat platforms to Salesforce with controlled confirm and create functions, so automated conversations write back into native CRM workflows.